**In this role you will...**
- **Embed yourself into the client workflow** to identify problems and oportunites
- **Build the team** of forward deployed engineers
- **Develop solutions** **using Rebolt** to automate phone calls, email, and messaging systems
- **Lead technical implementations** and ensure smooth integration with customer systems and data sources
- **Build custom integrations** connecting our platform to freight management systems, CRMs, and databases
- **Provide technical guidance** throughout the customer lifecycle from onboarding to ongoing optimization
- **Collaborate with engineering** to feed customer insights back into product development
**You will be a perfect fit if you...**
- Have **engineering background** with strong problem-solving and analytical skills
- You’re proficient in **Python and Typescript**
- Have experience with **APIs & integrations** including REST, GraphQL, OAuth, and JWT
- Can **translate complex technical concepts** into clear language for customers and stakeholders
- Have a **customer-centric mindset**
**You will be an exceptional fit if you also...**
- Are **adaptable** and thrive in fast-paced, evolving tech environments
- Have worked with AI solving company problems
- Can **diagnose** technical **issues** a **ship fixes quickly**
**What it means to join the team:**
- Autonomy to "just ship it"
- Modern tech stack
- Honest and low-ego
- Ownership of problems and solutions