About Us
Phytech is a global AgTech leader powering more than 1,200 of the world's largest nut, fruit, and vegetable growers across 5 continents, helping them optimize production by connecting them to their plants and irrigation system. We're the world's only one-stop platform that covers the entire field—from crop to drop—with real-time agronomic insights, hydraulic monitoring, automation, sustainability tools, and our groundbreaking Farm-AI Agent, Daisy. Backed by a dedicated team obsessed with one goal: making growers more successful. And we're just getting started. Come lead the revolution with us.
Job Summary
The Field Service Technician plays a crucial role in providing technical support and service to customers in the AgTech industry. This position involves traveling to customer sites, conducting equipment installations, troubleshooting, maintenance, and removal/relocation of equipment. This role serves as a key liaison between back office support and its customers, ensuring customer satisfaction and contributing to the overall success of the organization.
Job description
Provide fast and efficient customer service to end-users Provide system installations, maintenance and troubleshooting of hardware Work closely with technical support team to solve technical issues Report accurate status of all required tasks Complete regular daily-assigned outdoor field work Adhere to geographic mobility between multiple locations per day Other duties, as assigned
Job requirements
Strong technical skills and problem-solving aptitude to effectively troubleshoot and resolve complex machinery and equipment issues Excellent verbal and written communication skills for clear reporting and effective customer interactions Possession of a valid driver's license and strong navigational skills to travel to customer sites Physical capability to pull, push, and lift objects weighing up to 75 lbs, as necessary for equipment installations and maintenance Ability to stand, bend, and stoop for extended periods during equipment maintenance Willingness and ability to work outdoors in varying weather conditions, including heat, cold, rain, and dusty environments Proficiency in navigating uneven terrain as required Competence in safely and effectively operating hand power tools, agricultural machinery, and vehicles
Work autonomously, with little guidance
Complete assigned tasks under time requirements and seasonal constraints
Strong customer orientation and service focus
Full-time work commitment to meet the demands of the role
Preferred
Bilingual - English/Spanish
Hands-on agricultural experience
Benefit offerings
Well-defined career path in a growing AgTech industry High degree of autonomy and flexibility
Competitive hourly wage
Robust benefits package, including medical, dental, and vision insurance coverage 401k program with matching opportunities Fleet vehicle for business-use, company-provided cell and laptop (if necessary), fully-stocked toolkit Apply to Phytech