Company Description
Bettear is an AI-powered assistive listening solution that enables people with hearing difficulties to participate in everyday social activities with greater ease and independence. The company partners with a wide range of institutions, including concert halls, museums, theaters and universities, to provide comprehensive audio accessibility. By eliminating the need for additional staff or specialized equipment, Bettear offers a streamlined, scalable way to improve the listening experience for diverse audiences. Bettear's mission-driven culture centers on innovation, accessibility and social impact.
Role Description
The COO is a full-time, on-site role based in the Tel Aviv District, Israel, reporting to the CEO. This position owns Bettear's operations end to end - supply chain, manufacturing, logistics, order fulfillment and internal processes - and builds the operational infrastructure for the company's global growth. You will turn customer orders into on-time deliveries, manage suppliers and manufacturers, control inventory and operating costs, and make sure the company runs on clear processes, systems and KPIs. You will work closely with sales, R&D, finance and the international subsidiary.
Responsibilities
Lead supply chain, procurement, production planning and inventory management Manage relationships with manufacturers and suppliers, including cost, quality and lead times Own order fulfillment, logistics and international shipping, including export and import processes Build and improve operational processes, systems (ERP) and KPIs Oversee production quality and regulatory compliance together with QA Manage operational budgets and work with finance on cost control and cash flow planning Support the transition of new products from R&D to production
Lead and develop the operations team
Qualifications
10+ years in operations, with at least 5 years in a senior operations management role Experience in a hardware or electronics company, preferably with international distribution Strong background in supply chain, manufacturing and contract manufacturers Experience with ERP systems (Priority an advantage) and process implementation Proven ability to scale operations in a growing company Strong leadership, organization and problem-solving skills Excellent English; additional languages are an advantage Ability to work on-site in the Tel Aviv District and travel as needed Degree in Industrial Engineering, Engineering or Business; an advanced degree is a plus